1. Before Dispatch

Orders can be canceled before they are shipped. To cancel, go to My Orders → Cancel Order or email support@go-digital.work.

2. After Dispatch

Once an order is shipped, it cannot be canceled. You may, however, request a return after receiving it.

3. Order Cancellations by Go Commerce

We reserve the right to cancel orders in cases of:

  • Payment failure
  • Stock unavailability
  • Invalid shipping address
  • Suspected fraudulent activity

If we cancel your order, the full amount will be refunded.